Framing the problem within defined Sprint Goals - finding the actionable area in the User Journey overview map

Creating clusters of HMW questions

Priorizing clusters of HMW questions

Prioritizing HMW questions to Define Key Sprint Questions

Including chosen HMW questions in the User Journey overview map

Defining the user test flow in frames

User Test Flow frames - prioritization & voting

Co-creation of multiple concepts - voting & converging into chosen concept

Further refinement of concept as a Storyboard using the User Test Flow

Co-creation of a Storyboard given a chosen Concept and User Test Flow

Development of prototype and user testing (interviews+guerilla testing+user test+observations)

"Wall of justice"- clusters from user test insights - followed by defining Low effort+High Impact improvements. Wins and Takeaways.